Frequently asked questions

Do you have a minimum size order?

No job too Big or Small. From Business card to Banners.

I do not have the artwork. Can you help?

Yes, we can design your job for you! Complete Desktop publishing service available.

New projects from scratch.

Complete re-designs.

Amend an existing pdf.file.

Reproduce unavailable files.

Cost effective designs.

To bring your publication or packaging from screen to finished product. Simply contact us to discuss your options, for each of our available printing processes.

I have my own print ready file. What happens next?

Please upload your artwork from the upload file page and we can pre-flight, just to check all is good. Preferred format is Industry Standard, Print ready, Adobe pdf. We can except other file formats and will return to you as a pdf.file for final approval.

CMYK, RGB, PMS, HEXACHROME. What do they mean?

Without doubt the single biggest issue all printers have, is with design to print colour accuracy. Arising from CMYK and RGB colour conversion. What you see on your screen is RGB. Photo Images are also originally in RGB. What we all print as full colour, is CMYK. Even when a file is saved in CMYK. Until it is printed, we are still viewing it on an RGB screen. This can make for unhappy photographers at a photo booth. But for printers we have other options.

One such option is Hexachrome, this gives a more vibrant colour pallet. As Orange and Green are printed as separate colours and not relying on a mix of Yellow with Cyan and Magenta to approximate a shade of colour. However, this does add cost to design, printing plates & the printing production. An other cost effective option available is, Pantone colours. Either as a suit of colours or single colour. Carefully matched to be brand specific. Also a mix of CMYK with brand specific Pantone’s can be produced, adding a 5th or 6th colour this can be the best of both worlds. Again adding cost. Or of course we can stay with CMYK approximation of colour alone. This is most common in today’s market.

What is a bleed?

Bleed off is the area of print that continues past where the sheet will be cut. This is needed to give a clean edge of print at the cut.

What are the trim marks?

Trim marks are used when finishing printed material to insure cuts or folds are accurate. Any image going off the edge should protrude past these marks, normally by 3mm. This is to insure that centre pages and cover all have bleed. As the thickness of a books spine or magazine varies the finished size of a removed leaf(Centre vs cover).

What are the colour bars?

Colour bars are used by the printer to judge as to whether there is too much, not enough or just the correct amount of ink being laid down. This is done with a densitometer which reads the reflected light output and gives a digital readout. Allowing accurate adjustment to ink flow. In the case of Pantone colours, this is matched to a catalogue of available colours(PMS). In full colour work, the primary colour of CMYK or Hexachrome(CMYK+OG) are matched. As an example of poor colour matching. Images you may have seen in news print which display pinkish faces, suggesting to much Magenta. May well be, that the printer had been trying to add more Magenta to a lack lustier advertisement on an adjoining page. Not ideal. But as with a lot of print, advertisement is at the top the pecking order.

What's an origitation file?

Origination Files are the files that were first used to create a PDF. Usually program names such as ADOBE, QUARK, SERIF, IN-DESIGN and there are many others. This is why a PDF is standard.

PDF.(Portable Document Format)in short a finished artwork file, that should not be opened or changed. Although we can open to make changes, strange things can happen, lost text or graphics. Fonts missing and movement of text flow.

What's the difference between lithographic, flexographic and digital printing?

Lithographic is still at the forefront of print, for quality and large volume production on paper and card. Although the constantly moving threshold for cost effectiveness can mean, each job has to be evaluated on its own merits, quality vs cost.

Flexographic Label printing is ideal for high quality, high speed production. With our six colour press we can offer fast turn around on full colour or a range of spot Pantone colours. Also offering the option of a combination with UV varnish. Giving you the ability to give your product a stand out look. We can print on a range of adhesive papers including thermal paper, refrigeration secure stock and also Vinyl stocks. Pricing labels, container sealing or information stickers. We have it all covered, with your logo, die-cut to your size.

Digital Print Quality has come a long way. Any of our products can be also produced digitally. This is ideal if you need variable data, multiple designs, or short run quantities. So stunning business cards or sheet labels, short run catalogues and documents can be produced without the need to have costly plates prepared. Also giving a fast service from design to finished print.


Have a question? Please contact us

    Please prove you are human by selecting the Cup.